Project & programme leadership
From the first decision to the final go-live. Clear ownership of scope, budget, schedule and quality, with governance that keeps delivery moving.
Complex programmes / Stakeholder alignment / Risk & governance
AI-DRIVEN SENIOR PROJECT MANAGER
Driving Change
Confidence in delivery
I help ambitious organisations turn complex challenges into real progress. 15+ years of project leadership, deep technical understanding, and a practical mindset for the AI era.
Tigran ZakarianIndependent consultant · Swedish & English
TRUSTED WITH COMPLEX DELIVERY AT
H&MTV4SEBBonnier BroadcastingMentimeterClear Channel
15+Years of project leadership
400k+Subscribers migrated at TV4 Play
8-figureRevenue protection at H&M
6 countriesOne modernisation programme
HOW I CAN HELP
Big-picture thinking.
Hands-on delivery.
AI-aware delivery
Practical AI experience, not just a point of view. Bringing hands-on tooling and experience leading a Vertex AI programme to real business challenges.
AI initiatives / Agentic tooling / Project-M8Platforms & transformation
Connecting the technical detail to the business outcome. Leading CRM implementations, system migrations and payment programmes without losing sight of the customer.
CRM & automation / Payments / IntegrationsBusiness analysis & quality
Making the complex clear before the build begins. Discovery, prioritised requirements and validation that give teams a shared direction.
Discovery workshops / Requirements / Testing & QASELECTED WORK
Real challenges. Proven delivery.
H&M Group01
GLOBAL PROGRAMME
Protecting revenue. Across brands and borders.
Led a global fraud and abuse prevention programme across Europe, the Americas and Asia, aligning engineering, cybersecurity and payments teams.
8-figure revenue protection
TV4 Play / Telia02
PLATFORM MIGRATION
A major migration. Not a major disruption.
Coordinated CRM, payments and marketing automation workstreams across Sweden, Finland and Spain for a large-scale subscription platform migration.
400,000+ monthly subscribers. Zero critical disruptions.
EXPERIENCE MEETS WHAT’S NEXT
Human leadership.
An AI-ready mindset.
The tools are changing. The need for clear decisions, accountable delivery and people who work well together isn’t.
A practitioner, not just an observer.
I led an AI programme at SEB and built Project-M8 from the ground up. I use tools like Claude Code, ChatGPT and Gemini alongside the judgement earned from real delivery.
The right method for the challenge.
Agile, Waterfall or a pragmatic combination. Structure should serve the project, not the other way around.
BUILT BY TIGRAN
project-m8.
A clearer next step for your project.
A free AI-assisted project diagnostic. Up to three questions to identify a failure mode, get three time-boxed next actions and find the right template.
1 Diagnose2 Prioritise3 Act
Explore Project-M8 THE PEOPLE I’VE WORKED WITH
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Tigran successfully led multiple complex implementation projects, combining technical insight with structure, clear communication, and a grounded leadership style.
CEO, Milton Insights
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Tigran demonstrated outstanding leadership during a high-risk initiative, delivering results that exceeded expectations.
CIO, SJ (former CTO TV4)
YOUR NEXT PROJECT
Complex challenge?
Let’s find a clear way forward.
A conversation is a good place to start.